Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach Non Gamstop Casino and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel we have. Write to us at [email protected] and a member of our editorial team will pick it up. We do not run a live chat or phone line, so email keeps everything in one place and means nothing gets missed.
A short line explaining what your message is about helps us route it to the right person straight away. If it relates to a specific brand from our list of non GamStop casinos, mentioning the operator by name saves us going back and forth.
What We Can Help With
- Questions about our reviews — how we researched a casino such as Betmica, Kikibet or Betninja, or why a site sits where it does in our rankings.
- Corrections — bonus terms, wagering requirements and payment options at Curaçao-licensed casinos change often. If something we have published looks out of date, tell us and we will check it.
- Suggestions for coverage — a new casino you have come across, a payment method you would like us to look at, or a topic around gambling outside GamStop that we have not addressed yet.
- Partnership or business enquiries — if you represent a casino operator or an affiliate partner, introduce yourself and outline what you are proposing.
- General feedback — anything about how the site reads, works or could be more useful to you.
What We Cannot Do
We are an independent comparison site, not an operator. That means we cannot access your account at any casino, process a deposit or withdrawal, verify your identity documents, or intervene in a dispute over winnings or bonus terms. Those requests need to go directly to the casino's own support team, whose contact details are usually listed in their site footer or help section.
Likewise, if you are self-excluded through GamStop and are looking for support around gambling more generally, we would encourage you to reach out to a dedicated support organisation rather than to us — we can point you in the right direction if you mention this in your message, but we are not a support service ourselves.
How Quickly We Respond
Every message is read by a person, not answered by an automated reply. We aim to get back to you within a couple of working days. During busier periods — for example around the launch of a new welcome offer we are covering — it can take a little longer, so we appreciate your patience.
Before You Write In
If your question is about which casino might suit you, our rundown of the top non GamStop casinos covers welcome offers, game selection, payment methods and licensing in detail and may answer it faster than waiting for a reply. It's worth a quick check first.
All the casinos we discuss are aimed at players aged 18 and over, and eligibility depends on the licensing terms set by each operator. If you do get in touch about a specific site, having the offer name or promotion to hand — such as a welcome package or free spins deal — helps us give you an accurate answer rather than a general one.
A Note on Accuracy
We keep our content updated as offers, terms and operator details change, and reader feedback is one of the ways we catch things that need revisiting. If something you read here doesn't match what you found when you visited a casino directly, we genuinely want to know — it helps us keep the site useful for the next person reading it.